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Tech Support Specialist II
Demorest, GA
Job Description
Description:
Deploy new computers to customers. Also evaluate, refurbish, and redeploy computers.Troubleshoot user problems at the desktop. Knowledge of PC hardware, software and networking issues. Independently resolves hardware break-fix issues, network connectivity and application related questions for third party products. Coordinates with the appropriate subject matter experts to obtain assistance to resolve concerns for proprietary applications of the client. Assist Project Managers in the end to end process for destination moves and hardware/software upgrades. Includes client interviews, technology evaluations and recommendations, developing integration requirements, application configuration/distribution, UAT, on site resource management, technical training and Day One support.
Required Skills:
PRINTER SUPPORT
MICROSOFT OFFICE
MAC OS
DESKTOP ADMINISTRATION
DESKTOP HARDWARE
Additional Skills:
MICROSOFT WINDOWS
NETWORK CONNECTIVITY
UAT
Deploy new computers to customers. Also evaluate, refurbish, and redeploy computers.Troubleshoot user problems at the desktop. Knowledge of PC hardware, software and networking issues. Independently resolves hardware break-fix issues, network connectivity and application related questions for third party products. Coordinates with the appropriate subject matter experts to obtain assistance to resolve concerns for proprietary applications of the client. Assist Project Managers in the end to end process for destination moves and hardware/software upgrades. Includes client interviews, technology evaluations and recommendations, developing integration requirements, application configuration/distribution, UAT, on site resource management, technical training and Day One support.
Required Skills:
PRINTER SUPPORT
MICROSOFT OFFICE
MAC OS
DESKTOP ADMINISTRATION
DESKTOP HARDWARE
Additional Skills:
MICROSOFT WINDOWS
NETWORK CONNECTIVITY
UAT
Ampcus is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identify, national origin, age, protected veterans or individuals with disabilities.
Job Summary
Company
Start Date
As soon as possible
Employment Term and Type
Regular, Full Time
Required Experience
Open
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